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Realize Operational Savings with Remote Device Management

A biomedical engineer uses a remote device management tool to select multiple devices that need an update for faster update deployment.

The daily tasks and requirements weighing on biomed and IT departments can be extremely time intensive and complex. Employing a remote service tool like SmartCare Remote Management can give you an edge and time back in your day.

SmartCare Remote Management is designed to streamline your workflow by providing a comprehensive look at your devices — including their status and location — so you can target your efforts for improved operational efficiency. Let’s explore how remote management works.

Basic device troubleshooting often involves physically locating devices and uploading configuration files or downloading log file retrievals via USB drives. Or maybe you’re connecting devices to a service tool individually to access device utilization metrics or to complete firmware upgrades. Either way, it’s manual labor and time intensive. SmartCare Remote Management makes this simpler by pushing files centrally to deployed devices or beds and enabling immediate, remote access to device information. Help improve operational efficiency for some key activities and see the impact it can have in your day-to-day.

Estimated time savings* include:

  • 20–30 minutes per device saved on location tracking
  • 10 minutes per device saved on log file retrieval
  • 30 minutes per device saved on firmware upgrades
  • 10 minutes per device saved on deploying configuration files

All in a Day’s Work
You can quickly and easily view reports to confirm your updates deployed properly, right from your desk. Your time is valuable, so make the most of it with a remote management tool that is designed to help reduce manual tasks and give time back in your day. SmartCare Remote Management’s web-based portal puts device details at your fingertips, helping make repairs, updates and preventative maintenance simpler so you can focus your time on what matters most.

* Estimated time savings. Actual time may vary based on the facility size and number of devices. Not all features are available for each device; contact your Hillrom representative to learn more.